Experts from Gartner research and consulting company, specializing in the IT market, announced 12 technologies that will have the most significant impact on the business environment in the next few years. The research results have been published on the official website of the company.
According to David Groombridge, research vice president at Gartner, CIOs need to find drivers of growth and innovation, and create scalable, resilient technical foundations that will free cash for digital investments.
Analysts identify Generative Artificial Intelligence as one of the most powerful areas. These are special programs capable of studying and analyzing a large amount of data, identifying their similarities and characteristics, and creating new content based on this data. The specific feature of such programs is creating the original material instead of copies on the basis of available data. One of the striking examples of generative AI is the sensational deep fake program.
Moreover, the capabilities of generative AI are not limited to photographs or videos, it can be used in drug development or as part of targeted marketing.
By 2025, Gartner expects generative AI to account for 10% of all data produced.
Another important direction is Data Fabric, the so-called data factory. The question is about systems and b2b-services, which represent an integral architecture for information management with full and flexible access to work with it. Such services are used as intermediaries between existing platforms and business users. The data factory allows the user to process a large amount of information in a short time due to the built-in analytics system, as well as structure this information and integrate data with information systems.
In view of recent developments, it has become clear that many companies would make more sense to allow employees to work remotely. Some businesses have switched to a hybrid work format.
Experts note that revenues of companies adhering to a hybrid or remote work format will grow much faster than those of companies preferring an offline format. These enterprises are referred to as Distributed Enterprise, which can be translated as Geographically Distributed Enterprises. This type of enterprise has been highlighted as one of the business trends for the next year.
Another type of services that can reduce costs and increase return on investment are Cloud-Native Platforms, or cloud platforms, which provide IT opportunities for creating and developing services and making technologies available everywhere.
According to Gartner, cloud platforms now serve about 40% of digital services. However, the researchers predict this figure will rise to 95% by 2025.
It is noted that with the growth of enterprises, traditional programming or simple automation will not be able to ensure the scaling of companies. Businesses will start turning to Autonomic Systems, which are self-managing software systems that learn from their environment.
The advantages of such systems are that they are able to quickly change their own algorithms without software updates. This allows autonomous systems to adapt to new conditions in real time.
Decision Intelligence, the so-called decision-making intelligence is one more area that Gartner experts place their bets on. It is an engineering discipline that combines data science with social science theory. The essence of DI is understanding what actions and how exactly lead to results.
A decision intelligence application provides a framework for large scale machine learning applications.
Analysts predict that in the next two years, the world's largest corporations will be using this method for strategic decision-making, to improve their competitive advantage.
In times of crisis and uncertainty, it is important for businesses to adapt quickly, otherwise companies risk losing market momentum and customer loyalty, said David Groombridge, research vice president at Gartner. To adapt quickly, enterprises need a technology architecture that allows applications to change quickly, safely, and efficiently. Experts advise taking a closer look at Composable Applications, or composite applications.
According to analysts' calculations, enterprises using the composite approach will outpace competition by 80% in terms of their development.
Hyperautomation will be a trend in the technology world in the coming few years, as it enables business growth and resilience by rapidly identifying, vetting and automating as many processes as possible.
Gartner researchers advise paying attention to the types of hyper-automation that focus on three areas - speeding up business processes, improving the quality of work and enhancing the agility of decision-making.
Gartner researchers recommend IT executives to focus not only on advancing technology, but also pay particular attention to customer privacy and data protection.
Gartner expects 60% of global corporations to use PEC (Privacy-Enhancing Computation) methods to protect their data by 2025. PEC techniques will protect personal data and confidential information at the software or hardware level. It is noted Privacy-Enhancing Computation provides not only information protection, but also securely shares and analyzes data.
At the same time, as experts note, the traditional approach to security systems is outdated. Business users should pay attention to the cybersecurity network architecture - Cybersecurity Mesh (CSMA).
CSMA helps provide an integrated cybersecurity structure and protect all assets, regardless of location. By 2024, organizations adopting a CSMA in their systems will be able to avoid financial losses from incidents related to cybersecurity in an average of 90% of cases, according to researchers’ analysis.
Besides cybersecurity, IT leaders are faced with the problem of integrating artificial intelligence within applications, wasting time and money on AI projects that are never put in production. Nevertheless, the development of systems based on AI (AI Engineering) remains one of the promising areas, experts say.
By 2025, enterprises that establish AI engineering best practices will generate at least three times more value than their competitors.
The latest trend outlined by Gartner researchers is Total Experience (TX), the so-called cumulative experience. It is a business strategy that combines the disciplines of customer experience and employee experience. The main goal of the cumulative approach is to increase confidence, satisfaction, loyalty and advocacy for customers and employees. Organizations will increase profits by achieving adaptive and resilient results, Gartner said.